Welcome to XFORD. These Terms & Conditions (“Terms”) govern your use of our website, services, and products (“Platform”). By accessing or using our Platform, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Platform.

1. General

The Platform is owned and operated by XFORD.

We reserve the right to update, modify, or change these Terms at any time without prior notice.

Continued use of the Platform constitutes your acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years of age to use our services.

By using this Platform, you confirm that you are legally capable of entering into a binding agreement.

3. Products & Services

All products listed on the Platform are subject to availability.

We reserve the right to discontinue or modify any product without prior notice.

Product images are for representation purposes only; actual products may slightly vary.

4. Pricing & Payments

All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes as mentioned.

We reserve the right to change pricing at any time without prior notice.

Payments must be made through approved payment methods available on the Platform.

XFORD is not responsible for payment failures due to third-party payment gateway issues.

5. Order Acceptance & Cancellation

Orders are confirmed only after successful payment (except COD orders, where applicable).

We reserve the right to cancel any order due to:

Product unavailability

Pricing or technical errors

Suspected fraudulent activity

Customers may cancel orders before dispatch only. Once dispatched, orders cannot be cancelled.

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors.

XFORD is not liable for delays caused by logistics partners or unforeseen circumstances.

Risk of loss and ownership of products pass to the customer upon delivery.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Cancellation, Returns & Refund Policy available on the Platform.

Customers are advised to review the policy before making a purchase.

8. Warranty

Warranty terms for products are governed by our Warranty Policy.

XFORD shall not be liable for damages caused due to misuse, improper handling, or normal wear and tear.

9. User Responsibilities

You agree not to:

Use the Platform for any unlawful or fraudulent activities

Provide false or misleading information

Interfere with the security or functionality of the Platform

10. Intellectual Property

All content on the Platform, including text, images, logos, and designs, is the property of XFORD and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Limitation of Liability

XFORD shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Platform or products.

Our total liability shall not exceed the amount paid by you for the purchased product.

12. Indemnification

You agree to indemnify and hold harmless XFORD from any claims, damages, or losses arising from your misuse of the Platform or violation of these Terms.

13. Privacy

Your use of the Platform is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and use your data.

14. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

15. Termination

We reserve the right to suspend or terminate your access to the Platform at our discretion, without prior notice, if you violate these Terms.

16. Contact Information

For any queries regarding these Terms, please contact us:

📞 Phone / WhatsApp: 9649376789

📧 Email: xford.customersupport@gmail.com

@156577579434035 Terms & Conditions